Shipping policy
Shipping Policy
Order Processing
Each item is made to order with a custom design. After your order is placed, you will receive an order confirmation email. Processing and delivery times may vary depending on the order, destination, carrier capacity, seasonal demand, and other factors.
Delivery Estimates
Delivery estimates shown at checkout are estimates only. Available shipping options and estimated delivery information will be shown after you enter your shipping address. Please allow additional time during holidays, major promotions, customs processing, or other periods of high demand.
Shipping Charges
Shipping charges are calculated at checkout unless otherwise stated. Any available shipping options and charges will be displayed before payment is completed.
Tracking Your Order
When your order ships, we will send a shipping confirmation email with tracking information when available. Use the tracking link in that email to follow your package. Tracking may take a short time to update after dispatch.
Address Changes
Please review your shipping address carefully before completing checkout. If you notice an incorrect address, contact us as soon as possible. We cannot guarantee changes after an order has entered processing or fulfillment.
International Orders
International orders may be subject to taxes, duties, or import fees based on the destination country. Any applicable charges collected at checkout will be shown before payment. Charges imposed by customs or local authorities may be the customer’s responsibility.
Delayed or Missing Packages
Carrier, customs, weather, and other circumstances outside our control may affect delivery. If tracking has not updated for an extended period or your package appears to be missing, contact us with your order number so we can help investigate.